![]() ![]() If, after speaking with your utility company, your water is not restored, you should contact the Department of Public Utilities at (617) 737-2836 or 1-87 (toll-free) or complete their online complaint form. You can submit information to the SOS office online using SOSDirect or SOSUpload. You are a tenant whose landlord is responsible for the water bill.All adults in your home are age 65 or older and a minor child resides in your home Danger of having utility service terminated (received a notice that service will be shut off within the next 60 days). ![]()
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